Refund and Returns Policy

  1. Overview
    At DecorNest, we want our customers to be completely satisfied with their purchase. If, for any reason, you are not happy with the product you received, you may request a return or refund under the terms outlined below.
  2. Eligibility for Returns
  • Items must be unused and in the same condition that you received them, along with the original packaging.
  • Return requests must be made within 7 days from the date of delivery.
  • Customized or made-to-order products are not eligible for returns.
  1. Non-Returnable Items
  • Gift cards
  • Downloadable software or digital products
  • Certain health and personal care items
  1. Refunds (if applicable)
    Once your return is received and inspected, we will notify you via email or phone about the approval or rejection of your refund.

If approved, your refund will be processed, and the amount will be automatically credited to your original method of payment (Bank/UPI/Card) within 5–7 business days.

If you do not receive the refund within this timeframe, please contact your bank or payment provider first.

  1. Late or Missing Refunds
  • Double-check your bank account.
  • Contact your credit card company.
  • If you’ve done all of this and still haven’t received your refund, please contact us directly.
  1. Exchanges (if applicable)
    We only replace items if they are defective or damaged. If you need to exchange it for the same item, please email us at selfstudy0190@gmail.com or call us at +91 9319207873.
  2. Shipping Returns
    To return your product, please send it to:
    House Number-C-6/188, Gali Number-06, Near Saboli Fatak, Meet Ragar, Gokal Pur, North East Delhi, Delhi – 110094

Customers will be responsible for paying shipping costs for returning items (unless the item was defective or shipped incorrectly).

  1. Need Help?
    For more information about our Refund and Returns Policy, please contact us:

Email: selfstudy0190@gmail.com
Phone: +91 9319207873
Website: https://decornest.space/